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Call Us

Reservations

Free Call: 0800 283 438

From Overseas: +64 9 529 7788

Hours (NZDT): Mon - Fri 8.30am - 8pm, Sat - Sun 10am - 7pm

Customer Service

For past rentals only

Free Call: 0800 200 072

Hours: Mon - Fri 9.30am - 8pm, Sat - Sun 10am - 7pm

Roadside Assistance

Free Call: 0800 652 847

Email Us

Choose a category below and complete the details to email us.

• Car Reservation Question
• Car Rental Experience Comment
• Billing Question
• Fastbreak or RapidRez Profile Question
• Small or Mid-Size Business Account Enquiry
• Large Corporate Business Account
• Website Feedback 
• Mobile Reservation Website or App Feedback

International Phone Numbers

View phone numbers for international Budget offices outside of New Zealand.

Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.