Reservations | Budget Rent A Car New Zealand

It is easy to view, modify or cancel your reservation. You can do so via this link or on the Budget app.

IMPORTANT: If you have pre-paid your booking a cancellation fee will apply. Please see Is there a cancellation fee? for details.

Rental Terms and Conditions vary by pick up location and country. Please check at time of booking for the terms and conditions applicable to your reservation or by contacting the location you are booking from.

For New Zealand rentals with Budget, please click here to review our standard Rental Terms and Conditions. 

Yes. Looking to save? Choose to Pay Now with Budget and save. We offer Pay Now rates at selected locations which include a percentage discount. This is offered on our website and app.

Find out more about Pay Now and the terms and conditions here.

A Budget Customer Discount (BCD) Number is a unique number assigned to a Budget account or program that identifies eligibility for contracted features, rates and or a percentage discount off a rate.

If you're a member of an organisation or company that partners with Budget you may have access to a corporate BCD. Please check with your organisation or Account Manager for details.

If you have a Budget Customer Discount (BCD) number, you can enter it in the "BCD" discount code section of the search form. We'll use this BCD number to calculate your rental rate and benefits.

Yes. We accept Visa and MasterCard debit cards. These cards must show the customer's name, signature and card number, with the applicable logo. Prepaid and reloadable debit cards and gift cards, as well as travel cards and EFTPOS cards are not accepted.

Please see What is the pre-authorisation for Budget vehicles? under Requirements For Renting for information regarding pre-authorisations on debit cards.

If you choose to Pay Now, you will pay the full amount at time of booking. If you choose to Pay at Counter you will pay when you collect your vehicle. 

You must present a valid credit or debit card at time of vehicle pick up regardless of how you choose to pay.

When paying by credit or debit card a card transaction fee of 2.53% for MasterCard and Visa and 3.57% for American Express including GST, will apply on all charges at time of payment.

Budget locations in New Zealand  accept cash as payment in New Zealand Dollars when you return the vehicle. Cheques, travellers cheques and Eftpos is not available.   

Please see Requirements For Renting for information regarding pre-authorisation amounts which will be required at time of collection.

Unexpected changes can happen, so at Budget, if your reservation has not been pre-paid, generally no cancellation fee will apply.

If you have pre-paid your booking a cancellation fee applies:

  • If you cancel at least 24 hours prior to your scheduled pick-up time, there is a $86.25 (inc. GST) cancellation fee.  
  • If you cancel within 24 hours prior to the scheduled pick-up time, there is a $172.50 (inc. GST) cancellation fee.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, the entire pre-paid amount will be forfeited.   
  • If the value of your reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.

Generally all Budget rentals include unlimited kilometres, unless otherwise indicated at the time of booking.

If you are booking a particular vehicle or rate which has limited kilometres you will be advised the kilometre allowance included per day and the cost of additional kilometres.  Road User Charges apply to Budget Truck vehicles.

Simply, enter the coupon number in the 'Coupon Code' section of the search form when you are entering your search parameters. 

If you are booking direct from the offer page, the coupon code has been pre-filled for you. 

There is no need to reconfirm your Budget reservation. However you can view, modify or cancel your upcoming  reservation online here.

If you have booked with a third party and haven't received a confirmation, please contact them directly. 

When paying with a credit or debit card a Card Transaction Fee will apply. This is a processing fee that is charged by the card issuers to Budget.

A fee of 2.2% for MasterCard and Visa and 3.1% for American Express applies to the total rental charges including GST where a credit or debit card is used for payment. The card transaction fee is subject to GST.

Taking your rental car inter-island, across the Cook Strait is not permitted in any circumstances. You must leave your vehicle at the Wellington or Picton ferry terminals and collect a vehicle on the other island.  Crossing inter island is known at Budget as a Multi Island Hire.

For complete details on multi-island hire or to arrange a multi island hire, please click here

Yes we do! Competitive corporate rates for businesses of all sizes are available. To find out more information or register your interest click here.