Roadside Assistance | Budget New Zealand Car Rental

Roadside Assistance (RSN) provides renters with the added reassurance of having roadside service assistance for common issues. 

Purchasing RSN will cover items such as:

  • Out of fuel (Up to 10.00 NZD fuel delivery)
  • Key replacement for lost keys
  • Keys locked in the vehicle
  • Flat Tyre Assistance
  • Tyre Replacement (just the tyre) - excludes the road & spare wheel rims / wheel cover or hubcap
  • Flat Battery

Emergency Road Service as part of the rental terms and conditions covers mechanical breakdown (i.e. where the vehicle develops a problem through no fault of the renter). Non-mechanical issues that are caused or contributed to by the renter will result in the renter being charged a callout fee and the costs of fixing the issue.

Callout fees range from 75.00 NZD to 150.00 NZD (incl GST) depending on the reason of the callout.  Renters who accept RSN and experience one of the issues mentioned above will not incur any additional costs beyond the daily RSN fee.

Daily: $6.00 + GST per day
Maximum Charge of $120.00 + GST per rental

Example 1 - If the keys are accidentally locked in the car or are lost, Budget will provide you with an extra set of keys for no additional cost

Example 2 - If you have a flat tyre, Budget will fix or replace the tyre at no additional cost to the customer (excludes damage occurred to the wheel rims /wheel cover / hubcap)

RSN does not cover loss of or damage to GPS units, child seats and other counter accessories. The renter is liable for the full replacement cost of these items.

RSN is not insurance nor is it part of the Budget Excess Reduction Insurance options.