At Budget, the safety and wellbeing of our customers and staff is our number one priority. As the world continues to recover and reopen, we’re maintaining our enhanced safety protocols, as well as flexibility for bookings. Car rental can provide a private travel solution, a safer alternative to some other transport modes where the customer can control their own environment.
Stress Free Booking
Can I reserve a vehicle with flexibility to change or cancel? I have a booking and need to cancel because of COVID-19. What do I do?
To travel with complete flexibility, select the Pay at Counter option. This option offers free modifications or cancellations at any time.
If you have a booking and need to cancel because of Covid-19, please contact our reservations team at reservations@budget.co.nz or call 0800 283 438.
Keeping You Safe
What steps are Budget taking to ensure my collection and drop off is safe and my vehicle is sanitised?
The Budget Worry-Free Promise is our relentless commitment to keep every one of our customers and employees safe. All vehicles are cleaned before every rental, paying special attention to high touch point surfaces. Find out more about our cleaning protocols and our 15-point cleaning checklist here.
Can I pick up my vehicle with minimal contact?
The worry-free promise allows customers to pick up and drop off vehicles with minimal contact. Paperless rental agreements have been instated, and upon returning the vehicle customers will receive their booking receipt via email. You can save time at the counter by completing Digital Check In.
At Budget, the safety and wellbeing of our customers and staff is our number one priority. As the world continues to recover and reopen, we’re maintaining our enhanced safety protocols, as well as flexibility for bookings. Car rental can provide a private travel solution, a safer alternative to some other transport modes where the customer can control their own environment.
Stress Free Booking
Can I reserve a vehicle with flexibility to change or cancel? I have a booking and need to cancel because of COVID-19. What do I do?
To travel with complete flexibility, select the Pay at Counter option. This option offers free modifications or cancellations at any time.
If you have a booking and need to cancel because of Covid-19, please contact our reservations team at reservations@budget.co.nz or call 0800 283 438.
Keeping You Safe
What steps are Budget taking to ensure my collection and drop off is safe and my vehicle is sanitised?
The Budget Worry-Free Promise is our relentless commitment to keep every one of our customers and employees safe. All vehicles are cleaned before every rental, paying special attention to high touch point surfaces. Find out more about our cleaning protocols and our 15-point cleaning checklist here.
Can I pick up my vehicle with minimal contact?
The worry-free promise allows customers to pick up and drop off vehicles with minimal contact. Paperless rental agreements have been instated, and upon returning the vehicle customers will receive their booking receipt via email. You can save time at the counter by completing Digital Check In.
